Quality Analyst

The Quality Analyst works within the Quality Improvement Group of the Office of Transportation Performance & Innovation (TPI). The TPI mission is to enable evidence-based and customer-focused enhancements to the statewide and Atlanta-region mobility networks. This mission is accomplished by providing thoughtful and systematic research, analysis, reporting, and program development services. Under the supervision of the Quality Improvement Manager, the Quality Analyst regularly reviews data supporting the various programs of the State Mobility Authorities (SRTA, GRTA, ATL); develops tools, processes, and standards to evaluate and ensure data accuracy and completeness; develops and reviews interactive dashboard tools and static reports based on these data; and ensures that TPI products are released according to defined quality standards. The various programs supported by this position include the Xpress commuter transit service, regional Vanpool program, Georgia Express Lane network and Peach Pass tolling system, other regional transportation operations, regional transportation planning activities, and statewide financial activities.

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