Account Safety Alert
Your Security is Our Priority: How Peach Pass Protects Your Information
At Peach Pass, safeguarding your personal information and data is our top priority. We understand that trust is crucial when it comes to handling your sensitive information, and we want to assure you that we take every measure to keep your data secure.
Here’s how Peach Pass protects your personal information:
- Advanced Encryption: Your data is encrypted using the latest technology to ensure that your personal information is protected from unauthorized access during transmission and storage.
- Secure Systems: Our systems are regularly updated with the latest security patches and monitored for any potential vulnerabilities. We partner with leading cybersecurity experts to maintain a high level of security.
- Restricted Access: Only authorized personnel have access to your information, and we have stringent controls in place to ensure that data is only accessible to those who need it for their job responsibilities.
- Regular Audits: We conduct regular security audits and assessments to identify and address any potential risks or weaknesses in our systems.
- Privacy Policy: Our comprehensive privacy policy outlines how your information is used and protected. We are committed to transparency and making sure you are informed about how your data is handled.
- Fraud Prevention Measures: We continuously monitor for suspicious activity and employ robust fraud prevention measures to detect and respond to any potential threats.
Your confidence in Peach Pass is incredibly important to us, and we are dedicated to maintaining the highest standards of data security. If you have any questions or concerns about our security practices or your data, please don’t hesitate to contact our customer service team.
Peach Pass Alerts Customers About Smishing Scams Targeting Express Lane Users
Peach Pass is asking customers to be on alert regarding text messaging scams targeting Express Lane commuters throughout Georgia and toll road users in surrounding states.
Customers receiving text messages claiming to be from “Georgia Tolls Services” or “Peach Pass Tolls Services” with instructions to click a link to settle an alleged outstanding toll balance or an unpaid toll invoice should be cautious. These messages are not from the State Road and Tollway Authority and aim to mislead recipients into providing sensitive information. Here is one example:
Here is What Peach Pass Customers Need to Know
1. These are Fake Messages: The scam texts claim to be from Georgia Tolls or Peach Pass and directs recipients to click on a link to pay a supposed unpaid toll invoice or outstanding balance. These messages are designed to mimic official Peach Pass communications but are NOT from the State Road and Tollway Authority. The State Road & Tollway Authority/Peach Pass will never verify customers’ personal information or toll trips, nor ask for personal or account information by email or text message.1. These are Fake Messages: The scam texts claim to be from Georgia Tolls or Peach Pass and directs recipients to click on a link to pay a supposed unpaid toll invoice or outstanding balance. These messages are designed to mimic official Peach Pass communications but are NOT from the State Road and Tollway Authority. The State Road & Tollway Authority/Peach Pass will never verify customers’ personal information or toll trips, nor ask for personal or account information by email or text message.
2. There are Action Steps Peach Pass Customers Can Take: If you receive a scam text message, do not click on any links or provide any information. Delete the message immediately. If you have already clicked on a link or provided information, contact your financial institution immediately and notify Peach Pass of any suspicious activity related to your account.
3. Data Security is a Priority for Peach Pass: Safeguarding your personal information and data is our top priority. We utilize methods such as advanced encryption, secure systems, restricted access, and regular audits to protect our customers. We understand that trust is crucial when it comes to handling customers’ sensitive information, and we take every measure to keep their data secure.
The Federal Bureau of Investigation (FBI) has also issued a public service announcement concerning a surge in similar smishing scams across multiple states. The FBI’s Internet Crime Complaint Center (IC3) has reported numerous complaints about these deceptive texts. The messages often include details about unpaid tolls that are not associated with actual toll records. If Peach Pass customers receive a suspicious text message, file a complaint with the IC3 at http://www.ic3.gov.
