Please see below for current career opportunities openings. To apply for a current career opportunity, interested applicants should submit a completed application, along with a resume, via the Team Georgia Careers portal, the official State of Georgia career website used by SRTA by the deadline specified in the job announcement.

Current Career Opportunities

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Job: Customer Service Center Manager
Posting Date: 10/01/2024
Closing Date: 10/17/2024

Job Description:

Under broad supervision of the Director of Customer Experience, responsible for managing the operations of the State Road and Tollway Authority’s (SRTA) Customer Service Call Center, and Chat team (CSC) encompassing its Peach Pass brand. Recommends and drafts policies and procedures for the Call Center; ensures that each functional unit meets the operational requirements set forth in the policies and procedures of the SRTA. Coordinates interaction between business units, Authority, service providers, and/or external customers as appropriate. Supervises a staff of state employees and supporting consultants providing assistance and training as needed. Manages human resources functions as applicable and directs administrative activities.

Apply at:
Team Georgia Careers Portal

Job: Toll Facilities, Maintenance & Asset Specialist
Posting Date: 09/23/2024
Closing Date: Oct 13, 2024

Job Description:

Under limited supervision of the Director of Toll Operations, the Toll Facilities, Maintenance & Asset Specialist assists in the hands-on field management of the overall maintenance of the State Road & Tollway Authority’s (SRTA) facilities, including asset management of tolling program as well as office equipment, etc. Determines requirements for equipment leases, purchases, and services, and makes recommendations to SRTA management. Provides assistance in the management of planning, developing, and implementing operational support services for SRTA facilities. Assists in the development, negotiation, and oversight of facility maintenance. Initiates and maintains strong vendor relationships. Conducts inventory management (scheduled and unscheduled).
Apply at:
Team Georgia Careers Portal

Job: Senior Project Manager
Posting Date: 07/12/2024
Closing Date: Open until filled

Job Description:

Responsible for the overall direction, coordination, implementation, execution, and completion of moderately complex projects ensuring consistency with the strategies, initiatives, goals, timelines, and budgetary parameters of the State Road & Tollway Authority (SRTA). Acquires resources and coordinates the efforts of project team members in order to deliver projects according to schedule, scope and budget. Resolves budgetary, technical, and scheduling issues as they arise and escalates issues of concern to management when appropriate. Maintains project status reports and project files. Understands, proposes updates to, and maintains SRTA’s PMO processes and procedures.
Apply at:
Team Georgia Careers Portal

Culture

Our culture is built on the foundation of our business strategy of being a world class tolling and transit authority and financing provider of transportation solutions. Therefore, at SRTA, while experience and competence are required; initiative and dedication are essential for success in this fast-paced, results-oriented environment. Equally important are people who share our core values of integrity in words and deeds, commitment for innovation, vertical and lateral collaboration both internally and externally, a customer focus orientation, and diversity of thought and experience.

Benefits

In addition to a competitive salary and benefits package, we offer

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Training and Professional Development Opportunities

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Alternative Work Schedules

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Recognition Programs

Equal Employment Opportunity

SRTA is an equal opportunity employer and provides employment opportunity for all qualified persons without discrimination on the basis of race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
This policy statement applies to all terms and conditions of employment, including, but not limited to hiring, placement, promotion, transfer, demotion, compensation, training, and termination.

The State Road and Tollway Authority is a registered participant in the federal work authorization program commonly known as E-Verify.

E-Verify
Federally-Issued User ID#: 336710
Date of Authorization: 06/10/2010
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