Careers
Please see below for current career opportunities openings. To apply for a current career opportunity, interested applicants should submit a completed application, along with a resume, via the Team Georgia Careers portal, the official State of Georgia career website used by SRTA by the deadline specified in the job announcement.
Current Career Opportunities
Job: Attorney
Posting Date: 03/19/2025
Closing Date: 04/ 30, 2025
Job Description:
This position reports directly to the Chief Legal Officer, and will perform a variety of tasks as directed by the Chief Legal Officer or designee that are related to the legal needs of the Authority and the Authority’s affiliated entities (Atlanta-region Transit Link Authority and the Georgia Regional Transportation Authority). Tasks may include but are not limited to reviewing, drafting and negotiating contracts, intergovernmental agreements and other legal documents; performing legal research; researching and advising on US federal regulations such as Federal Transit Administration (FTA) and Federal Highway Administration (FHWA) requirements and best practices, and drafting memoranda; and providing other legal services as needed.
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Job: Operations Workforce Specialist
Posting Date: 03/07/2025
Closing Date: 03/ 21, 2025
Job Description:
The Operations Workforce Specialist ensures round-the-clock staffing, for the Customer Service Centers (CSC) customer contact channels and customer contact types. They act as primary contacts for employees requiring scheduled and nonscheduled time away from work. They will be responsible for working with Training and Quality Assurance to perform scheduling analysis along with scheduling CSC training for the staff. Develop and implement strategic workforce management plans to optimize staffing levels and resource allocation. Analyze historical data and trends to forecast staffing needs, ensuring optimal coverage for various departments. Collaborate with call center management to
understand business goals and align workforce strategies accordingly. Design and implement efficient scheduling processes to meet operational demands while considering employee preferences and compliance requirements. Monitor real-time data to make proactive adjustments to schedules and staffing levels to address immediate needs. Utilize workforce management tools to generate reports and analyze performance metrics, identifying areas for improvement. Reports to the Quality Assurance & Training Manager.
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Culture
Our culture is built on the foundation of our business strategy of being a world class tolling and transit authority and financing provider of transportation solutions. Therefore, at SRTA, while experience and competence are required; initiative and dedication are essential for success in this fast-paced, results-oriented environment. Equally important are people who share our core values of integrity in words and deeds, commitment for innovation, vertical and lateral collaboration both internally and externally, a customer focus orientation, and diversity of thought and experience.
Benefits
In addition to a competitive salary and benefits package, we offer
Training and Professional Development Opportunities
Alternative Work Schedules
Recognition Programs
Equal Employment Opportunity
SRTA is an equal opportunity employer and provides employment opportunity for all qualified persons without discrimination on the basis of race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
This policy statement applies to all terms and conditions of employment, including, but not limited to hiring, placement, promotion, transfer, demotion, compensation, training, and termination.
The State Road and Tollway Authority is a registered participant in the federal work authorization program commonly known as E-Verify.
E-Verify
Federally-Issued User ID#: 336710
Date of Authorization: 06/10/2010